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Testimonials

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WINNER:  MOST TRUSTED BUILDER BAY OF PLENTY 2022
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Nicole & Steve

We are almost ready to move into our new home and I cannot thank Thorne Group enough for making this an enjoyable journey.

Thorne Group have the most amazing team, and we’re really appreciating the care that has been taken with our project. As a company, they truly do stand-by their Visions and Values and because of their reputation in the industry, we not only receive the most excellent care from them, but also the trades that work alongside them. Everyone onsite has an obvious respect for this company and want to do an excellent job to continue with that relationship.

The entire Thorne Group team has contributed to our experience but having Clare and Scott involved has been a game changer. Clare provided us with a great introduction to Thorne Group and had such amazing service and communication, that from very early on, we decided that there was no other option for us than to build with Thorne Group.

Excellent project management is an integral part of any project, and we could not be happier with Scott’s attention to detail, communication, and the consideration that is going into every aspect of this build.

If we were ever to build again, we simply would not build with another company. It would have to be a Thorne Group home for me to move!

Nicole & Steve
Nicole & Steve
Henry and Stef

I couldn't be happier with my new home and working with the guys at The Thorne Group was an absolute pleasure. I knew from the outset that they were working for me and that they always made what I, as the client, wanted the priority.

It was well planned and stress-free and I would recommend them in a heart beat.

Henry and Stef
Henry and Stef
Richard and Jenni

Smart design, quality build and the experience of others is what initially attracted us to the Thorne group. Being a local family business with a great reputation also gave us confidence that we chose the right company for our project. We are absolutely delighted with our new home and the design and build process could not have been smoother.

Communication was consistent and clear throughout and the whole build process was transparent in every way. We always knew what was happening and we had the added bonus of being able to track progress via Buildertrend – an online tool that enabled us to track the build from start to finish. Everything ran like clockwork with our home being handed over right on schedule and in budget.

Quality of the workmanship was just that – Quality, and the attention to detail with the contracting, invoicing and any variations, meant there were no surprises – except our surprise at how easy and enjoyable the whole process has been. We have absolutely no hesitation in recommending Thorne Group to anyone who is wanting to build a new home – we are so very pleased we did.

Richard and Jenni
Richard and Jenni
Hilary & Rob

Thorne Group were excellent through every step of our design and build journey. We’d never built before and our site was quite complex, so we knew we’d need both design and build expertise. We wanted to enjoy the building process and work with a company where we’d be listened to, thoroughly involved in the process and treated with respect. All roads led to Thorne Group and we’ve been exceedingly happy with the choice we made.

We’ve now been in our new home for just over a month, after a handover that was on the exact date set out in the schedule prepared in September 2021. This was despite the challenging building environment in 2021/2022 and we’re sure is testament to the strong and co-operative relationships they have with their trusted team of sub-trades and suppliers.

The BuilderTrend app was a fantastic tool, and gave us ready access to the build schedule and progress photos. Our Project Manager, Scott, was awesome, very patient with our rookie questions and his attention to detail was 2nd to none.

You get a real sense of family when you choose The Thorne Group and we’re so, so happy that we entrusted them with the design and build of our new home.

Hilary & Rob
Hilary & Rob
Patrick & Sandra

In determining our Build partner we based our decision on a number of key factors -the most significant of which was trust. Even before the project Aaron, Gavin, Peter and the team were prepared to take time out to listen to and fully understand what we, as clients wanted. Thereafter, this mutual understanding has had a hugely positive impact on every aspect of the project- with Aaron Thorne's Project Management skills adding value at every stage and never detracting from our mutual desire for the highest possible quality.

What is amazing is that we are one of multiple builds in progress at present for the Thorne Group - however, we were so valued by all the team that we felt like the only one! Our new home is a testimony to honesty and integrity of the team - we will enjoy it as one that has been entirely 'built on trust' - we would not hesitate in recommending the Thorne Group to others.

Patrick & Sandra
Patrick & Sandra
Independant Qualitative Research Feedback

Below are a few snippets of what our clients had to say (shared with permission). The output of independent qualitative research by Ange and Tracey from 'What Lies Beneath". Of course, there were some things we have to improve upon and we are excited to be in the process of working on this currently.

KEN & GAYE: “We had a very good experience. We couldn’t have asked for a better build. We had so much trust in them, we were confident they weren’t fleecing us”

DIANNE & JOHN: “They built us a beautiful home, and they have become friends. It’s quite social. They get very involved with the build as do we, and it’s not at all adversarial, it’s very congenial”

JENNI: “After hearing about peoples’ building horror stories I entered into this build the most cautious person on the planet, but they were so brilliant, there was no need for me to worry at all. It was critical that I felt listened to and everything was so clear, it felt seamless”

MICHELLE: “We knew the build was going to be quality because they are a small family business. They were personable and easy to deal with. Peter would meet us for coffee, he was amazing, so switched on. He really knew what he was talking about”

HAYLEY & GRANT: “Dan was absolutely brilliant; I can’t rate him highly enough. He communicated all the time, giving us the heads up on things and what we needed to do. We didn’t have a single sleepless night, and this was significantly down to Dan”

Jenni: “The attraction was that they were family-owned. They have their name on the line and need to stand by their product and brand. And my feeling was right. They do back up their work, their family name is such an advantage. Thorne Group is associated with quality”

ERROL: “Any obstacles or challenges we could talk through. We liked that Dan came to us with solutions, that he was the expert. This was important to us. He was bloody good, and he never left us once it was over, he’s been great on-going”

KURT: “We feel like we can trust them, that they are honest and have a high level of integrity. We feel this from Peter, Aaron and Jon and it permeates through the business. Their reputation is very good, if we mention we have a Thorne Group house, people say ‘good choice’. I believe it adds value to our home and will to the sale price if/when we sell. They manage build timeframes and build to budget. We are 100% confident with the quality”

SCOTT & MELANIE: “Aaron was so good; he means what he says and he is easy to get along with. We haven’t built before so it was helpful when he told us it can be overwhelming. But he stepped it out for us and would tell us what needs to be decided and when, that it doesn’t have to be done at the same time. We met him a couple of times on site and there was never anything out of place. If we were to build again it would be with Thorne Group or no-one!”

HENRY: “I appreciated how Thorne Group communicates, they are reasonable people and they don’t bullshit. They were straight up from the outset, they set expectations”

SHARON: “The communication was excellent, especially with Buildertrend because we were living in Auckland. Aaron would upload photos of the progress and we never had to wonder. It tracked expenses and additional costs, so there was nothing hidden, there were no surprises. Their quality is brilliant, and the painting was the icing on the cake. I am so particular about painting and I would get upset if it wasn’t perfect, but it was brilliant”

KURT: “The contractors were great. They would openly say that Thorne Group were a great group to work for, that they pay on time and they felt they were well looked after. They were very effective the way they worked, they were respectful of the site and left it clean and tidy, so tidy that people couldn’t believe it!”

Independant Qualitative Research Feedback
Independant Qualitative Research Feedback
John and Dianne

Our introduction to Thorne Group came through watching our friends build their lovely new home with this Company. Their whole experience went so well we decided to brave it and here we are today living in our beautiful home and very happy to recommend them to anyone looking to build.

We have to thank Gavin Morrow and our project manager and Craig and his team of builders whom all showed such Professionalism, dedication and Pride in their work, ensuring a well managed, transparent process for us. Access to builder trend enabled us to see daily progress through photos and written updates, even while travelling overseas.

We have been living in our new home for 6 months now, and loving it, when you have a great team supporting you, you get great results.

Cheers Thorne Group and Many Thanks,

John and Dianne
John and Dianne
Rebecca & Evan

The Thorne Group and their partners exemplify professionalism and excellence. Family values of respect, reliability, courtesy and trustworthiness hold them steadfast in the building industry backed by many awards and let’s not forget awarded collaborations – happily work with them again they are an organisation we have confidence in! Keep up the modesty and humility and continue to be the best!

Rebecca & Evan
Rebecca & Evan
Pukehina Home

We are incredibly grateful to the craftspeople who built our stunning beachfront home in Pukehina. Their dedication to quality and attention to detail is evident in every aspect of our house, which has become the heart of our family. The impeccable construction reflects not only their skill but also their passion for creating enduring legacies. We look forward to making cherished memories here for generations to come.

This home is the beat of our whanau manawa

Pukehina Home
Pukehina Home
Kurt and Bridgette

We had the good fortune to build with The Thorne Group and 2 months after moving into our new home we know we definitely made the right decision in choosing to do so.

The building phase was overseen by Aaron our project manager. He was great to deal with, continually kept us updated and his organisational skills are second to none. This made for an extremely efficient and smooth build. We loved having access to the Builder Trend website which was updated regularly with photos and info so we were never left wondering what was going on. Every other person we dealt with along the way was friendly and professional and held extremely high standards which is obvious in the finished product.

We love our home so we won't be moving anytime soon but if we were to build again we would go straight back to the Thorne Group and have already recommended them to friends and colleagues looking at building.

Kurt and Bridgette
Kurt and Bridgette
Harry and Errin

After being firmly ensconced in our home for 4 months we feel qualified to put our feeling about our home & the associated process on paper. I thought l knew a bit about building, but now l realise l knew very little, & l will prefer to keep it that way for the rest of my days. The expertise that your team, at all levels brought to the project was second to none, especially Craig, he is an exceptionally talented craftsman, with an immense amount of patience and pride supported by a ‘can do’ attitude. There were never problems, only solutions, a rarity in this modern world.

I have had the good fortune to rub shoulders with all the Directors of the company throughout this project, and you have a wonderful team which is internally a great blend of characters and associated skills; this obviously rubs off on the rest of the team, guaranteeing wonderful results for your client.

Thank you for building us a beautiful home, and we promise to do it again in the not too distant future.

Harry and Errin
Harry and Errin
Sue & Daryl

We first saw a couple of houses built by Thorne Group which led to our decision to select them for our design and build. Our house was completed in December 2021. Given the turbulent year that was 2021 Thorne Group delivered our new home on time.
We were consulted the whole way through and nothing was too much trouble, a fantastic achievement. Scott, our Project Manager, could not have been more helpful. Even as the build got nearer to completion and we found ourselves unable to cross the border due to the COVID restrictions, Scott kept in touch by phone and video calls and we were able to be view and make decisions just as though we were on site. One pleasant surprise was the use of the Builders Trend App which allowed us to view photos on a weekly basis and in some cases daily when significant milestones were being met.
Any changes that we wanted to do throughout the project were easily accommodated and met with great advice and assistance.
Thorne Group are very professional and their attention to detail is amazing and we would have no hesitation in recommending them to anyone else.

Sue & Daryl
Sue & Daryl

MORE Testimonials

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Testimonials

Hick

The Thorne Group and their partners exemplify professionalism and excellence. Family values of respect, reliability, courtesy and trustworthiness hold them steadfast in the building industry backed by many awards and let’s not forget awarded collaborations – happily work with them again they are an organisation we have confidence in! Keep up the modesty and humility and continue to be the best! Hick – Pengary property

Graham M

We have bought a Thorne Group Home and absolutely love everything about it. The design, workmanship and quality fittings were what sold the house for us.
If we ever need to we would purchase or have built another Thorne Home.
All the best for the awards. Graham Mauchline.

Andi and Andy

We are now 3/4 of the way through our first ever build.
Having heard of the nightmares some people experience with their builds, we have been blown away with how Thorne Group has consistently meet deadlines, organised materials and contractors. Their communication has been faultless, with any concerns promptly and professionally dealt with. Clare and Aaron, from the outset, have been superb, as has Shane our project manager.
As the build is right next door, we have noticed how much attention to detail has been made with no corners cut. We will genuinely miss the daily interactions with Shane and builders Roly and Jesse.
We haven’t even finished yet but would love to do it again. Thorne Group will be at the top of the list!

Helen

Thorne Group staff – very professional. Has been great to work with them, would do it again. We have enjoyed watching the design, workmanship and quality in the build. Staff go out of their way to help. Great team.

Siju & Ashlin

This was our second home and we are so glad we chose Thorne Group. We are absolutely impressed with the whole process, people, build quality, and services. Even amidst the lockdowns and the ups & downs of the difficult times throughout the industry, Thorne Group always had a positive can-do approach, sticked to the timelines and delivered the keys on time. The team have also gone above and beyond to get over all possible hurdles that sometimes comes along with inspections, council consents etc. We so love our home and thanks team for this beaitiful gem.

Mocky

We bought our Thorn Built home 3 years ago and have loved every aspect of it. The quality of the build and attention to detail really stands out. Friends and family comment on what a lovely home it is as well. We highly recommend. Regards Mocky

Leanne - Gerrand Floorings ltd

Jumping in here as part of the supply family and our experience with TG Homes on the other side … TG Homes process has always been highly regarded in the supply industry as is their respect for their people, clients, worksites and working together with their supply partners for the best possible finish and outcome for their valued clients. This is not something they push every now and then – they operate like this as a standard expectation all day and every day. Our relationship is truly valued for their integrity and is a pleasure to be part of the TG Homes package and client journey.

Sue Muir

We first saw a couple of houses built by Thorne Group which led to our decision to select them for our design and build. Our house was completed in December 2021. Given the turbulent year that was 2021 Thorne Group delivered our new home on time.
We were consulted the whole way through and nothing was too much trouble, a fantastic achievement. Scott, our Project Manager, could not have been more helpful. Even as the build got nearer to completion and we found ourselves unable to cross the border due to the COVID restrictions, Scott kept in touch by phone and video calls and we were able to be view and make decisions just as though we were on site. One pleasant surprise was the use of the Builders Trend App which allowed us to view photos on a weekly basis and in some cases daily when significant milestones were being met.
Any changes that we wanted to do throughout the project were easily accommodated and met with great advice and assistance.
Thorne Group are very professional and their attention to detail is amazing and we would have no hesitation in recommending them to anyone else.

Nic & Steve

We are almost ready to move into our new home and I cannot thank Thorne Group enough for making this an enjoyable journey.
Thorne Group have the most amazing team, and we’re really appreciating the care that has been taken with our project. As a company, they truly do stand-by their Visions and Values and because of their reputation in the industry, we not only receive the most excellent care from them, but also the trades that work alongside them. Everyone onsite has an obvious respect for this company and want to do an excellent job to continue with that relationship.
The entire Thorne Group team has contributed to our experience but having Clare and Scott involved has been a game changer. Clare provided us with a great introduction to Thorne Group and had such amazing service and communication, that from very early on, we decided that there was no other option for us than to build with Thorne Group.
Excellent project management is an integral part of any project, and we could not be happier with Scott’s attention to detail, communication, and the consideration that is going into every aspect of this build.
If we were ever to build again, we simply would not build with another company. It would have to be a Thorne Group home for me to move!

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