WINNER: MOST TRUSTED BUILDER BAY OF PLENTY 2022
Hilary & Rob
Thorne Group were excellent through every step of our design and build journey. We’d never built before and our site was quite complex, so we knew we’d need both design and build expertise. We wanted to enjoy the building process and work with a company where we’d be listened to, thoroughly involved in the process and treated with respect. All roads led to Thorne Group and we’ve been exceedingly happy with the choice we made.
We’ve now been in our new home for just over a month, after a handover that was on the exact date set out in the schedule prepared in September 2021. This was despite the challenging building environment in 2021/2022 and we’re sure is testament to the strong and co-operative relationships they have with their trusted team of sub-trades and suppliers.
The BuilderTrend app was a fantastic tool, and gave us ready access to the build schedule and progress photos. Our Project Manager, Scott, was awesome, very patient with our rookie questions and his attention to detail was 2nd to none.
You get a real sense of family when you choose The Thorne Group and we’re so, so happy that we entrusted them with the design and build of our new home.
Robin and Sarah
Robin and Sarah have built 3 homes with us in the last 10 years as their requirements and desires have changed. Below is a Q&A of their experience with us over the last decade. What made you choose them in the first place? Design, value for money and superb build quality. The Thorne trademark.
What makes you keep coming back/why have you chosen to work with the Thorne Group each time? We don’t think that we could find better. We looked at many competitors show homes and the finish and specification (included in the build price) doesn’t match that of the Thorne Group
What sets Thorne Group apart? You feel part of a family, an exclusive club. People who have Thorne houses are very happy to talk about their experience with nothing but praise.
What would you say to the phrase ‘building is a stressful process’? We would say that you might want to think about choosing a different builder.
John and Dianne
Our introduction to Thorne Group came through watching our friends build their lovely new home with this Company. Their whole experience went so well we decided to brave it and here we are today living in our beautiful home and very happy to recommend them to anyone looking to build.
We have to thank Jon McAlpine for our Architect, Gavin Morrow our project manager and Craig and his team of builders whom all showed such Professionalism, dedication and Pride in their work, ensuring a well managed, transparent process for us. Access to builder trend enabled us to see daily progress through photos and written updates, even while travelling overseas.
We have been living in our new home for 6 months now, and loving it, when you have a great team supporting you, you get great results.
Cheers Thorne Group and Many Thanks,
Richard and Jenni
Smart design, quality build and the experience of others is what initially attracted us to the Thorne group. Being a local family business with a great reputation also gave us confidence that we chose the right company for our project. We are absolutely delighted with our new home and the design and build process could not have been smoother.
Our home was designed by Thorne Architecture. Jon understood what we were hoping to achieve right away and produced a design that is perfect for us – smart, compact, stylish and practical.
Dan, was the ideal project manager – looking after our home like it was his own. Communication was consistent and clear throughout and the whole build process was transparent in every way. We always knew what was happening and we had the added bonus of being able to track progress via Buildertrend – an online tool that enabled us to track the build from start to finish. Everything ran like clockwork with our home being handed over right on schedule and in budget.
Quality of the workmanship was just that – Quality, and the attention to detail with the contracting, invoicing and any variations, meant there were no surprises – except our surprise at how easy and enjoyable the whole process has been. We have absolutely no hesitation in recommending Thorne Group to anyone who is wanting to build a new home – we are so very pleased we did.
Kurt and Bridgette
We had the good fortune to build with The Thorne Group and 2 months after moving into our new home we know we definitely made the right decision in choosing to do so. Our house was designed by Jon McAlpine of Thorne Group Architecture who very quickly understood the style and feel of the house we wanted. He went on to create a design that we loved and which ticked all our boxes as a family-friendly home with areas of separation for older children but still with spaces to spend time together as a family. Jon was always extremely helpful and full of great advice in our dealings with him.
The building phase was overseen by Aaron our project manager. He was great to deal with, continually kept us updated and his organisational skills are second to none. This made for an extremely efficient and smooth build. We loved having access to the Builder Trend website which was updated regularly with photos and info so we were never left wondering what was going on. Every other person we dealt with along the way was friendly and professional and held extremely high standards which is obvious in the finished product.
We love our home so we won't be moving anytime soon but if we were to build again we would go straight back to the Thorne Group and have already recommended them to friends and colleagues looking at building.
Our daughter had built with Thorne group and we had seen what an easy and enjoyable experience that had been and how happy she was with her home. When we decided to move to Tauranga we were keen to build with Thorne group. We were not disappointed. We were guided every step of the way, making design changes to individualism in our home. The team from office to site manager and builders were excellent. A good selection of fittings was offered and the standard of finish is top notch. Regular photos kept us in touch with progress and we moved in on time and very satisfied. We would not hesitate to recommend Thorne building group. When we moved to Tauranga and searched for a builder to construct our home, we had a lot of options. What makes Thorne Group stands out is the team who are highly organized, efficient and understands the importance of customer service. It is rare to find such quality in construction business today and we wanted to go with an experienced family business who values the clients' needs. The process from design to final touches was smooth and pleasant, having our project manager Dan as the main point of contact was brilliant. He's very responsive, accommodating and worked with us through the inevitable hiccups along the way. When we had ideas and questions, he listened and always did his best to make things happen. In 2017 when we decided to move and build again, there wasn't a doubt that we would go with Thorne Group. Today we enjoy growing our twin boys in a home where we invested so much love and have cherished from day one thanks to the positive experience Thorne Group has provided us.
Henry and Stef
I couldn't be happier with my new home and working with the guys at The Thorne Group was an absolute pleasure. I knew from the outset that they were working for me and that they always made what I, as the client, wanted the priority.
Having the one single location for design and build meant that there was never any partisanship and you knew that all the info was on the table and discussed thoroughly before needing to make a decision. It was well planned and stress-free and I would recommend them in a heart beat.
Cynthia, Michael, Lin & Li Speth
What makes Thorne Group stands out is the team who are highly organized, efficient and understand the importance of customer service. It is rare to find such quality in construction business today and we wanted to go with an experienced family business who values the clients' needs.
The process from design to final touches was smooth and pleasant, having our project manager Dan as the main point of contact was brilliant. He's very responsive, accommodating and worked with us through the inevitable hiccups along the way. When we had ideas and questions, he listened and always did his best to make things happen. In 2017 when we decided to move and build again, there wasn't a doubt that we would go with Thorne Group. Today we enjoy growing our twin boys in a home where we invested so much love and have cherished from day one thanks to the positive experience Thorne Group has provided us.
The workmanship was of a very high standard
The project manager, Dan Price, walked me through every step and was so obliging. Any questions I had were always answered promptly
Thorne Group were a wonderful company to build my fabulous new home with. The process from start to finish was made so easy for me, being a retired widow.,and there is nothing I could fault in my new house.
I cannot recommend Thorne Group highly enough
Thank you for making the project so easy for me
Richard & Trish
Jon, our architect was so skillful in his approach and was able to help us to make the most of the space we had. He was patient as we made many changes to the plans. His friendly, professional approach put us at ease quickly and he was a pleasure to work with.
You, personally, made the beginning process so easy and stress-free. We never had to worry about what was happening at the Tauranga end and could get on with selling our house in Auckland. You were generous with your time and your approach to our situation.
We also wanted to let you know that we really appreciated Dan Price's hard work and commitment to us as Project Manager. He was focused and committed to having our house completed on time.
Finally, the house itself has such a high-quality look and finish and we are extremely pleased with the outcome. We have had friends come and visit and they have given us excellent feedback about the look, style and, of course, location.
So, all in all, an excellent outcome for us, thank you again.
David & Jane
Being in the residential development business ourselves we were more than aware of the many pitfalls that can arise in and around construction and we can now emphatically state that not once did we experience a bad moment during the whole duration of our build.
Heath Daley, who led the mainstay team of Rob and Harrison, under the directorship of Gavin Morrow, were a formidable group who communicated and actioned without fault. They were able to accommodate special requests of using some of our own subcontractors and were generally flexible with any demands put on them. Quality and client satisfaction is paramount when it comes to this Company. Gavin, Aaron, and Peter are a combination that provides the best possible results for their growing client list, and we, who have experienced their service, highly recommend them to build your home. You won’t be disappointed.
Sharon and Paul
We have built several other new homes in the past but found the process with the Thorne Group a dream. From the initial contact, the design selection stage, to the final result we were very pleased with the communication and skill of all involved.
We loved the modern technology they used, especially as we weren't local, we could jump onto the website, check the schedule, and look at recent images at every stage. As an added bonus, and very rare, as any TV show will show you, we were on a budget and on time. Perfect score all around
Nic & Steve
We are almost ready to move into our new home and I cannot thank Thorne Group enough for making this an enjoyable journey.
Thorne Group have the most amazing team, and we’re really appreciating the care that has been taken with our project. As a company, they truly do stand-by their Visions and Values and because of their reputation in the industry, we not only receive the most excellent care from them, but also the trades that work alongside them. Everyone onsite has an obvious respect for this company and want to do an excellent job to continue with that relationship.
The entire Thorne Group team has contributed to our experience but having Clare and Scott involved has been a game changer. Clare provided us with a great introduction to Thorne Group and had such amazing service and communication, that from very early on, we decided that there was no other option for us than to build with Thorne Group.
Excellent project management is an integral part of any project, and we could not be happier with Scott’s attention to detail, communication, and the consideration that is going into every aspect of this build.
If we were ever to build again, we simply would not build with another company. It would have to be a Thorne Group home for me to move!
We first saw a couple of houses built by Thorne Group which led to our decision to select them for our design and build. Our house was completed in December 2021. Given the turbulent year that was 2021 Thorne Group delivered our new home on time.
We were consulted the whole way through and nothing was too much trouble, a fantastic achievement. Scott, our Project Manager, could not have been more helpful. Even as the build got nearer to completion and we found ourselves unable to cross the border due to the COVID restrictions, Scott kept in touch by phone and video calls and we were able to be view and make decisions just as though we were on site. One pleasant surprise was the use of the Builders Trend App which allowed us to view photos on a weekly basis and in some cases daily when significant milestones were being met.
Any changes that we wanted to do throughout the project were easily accommodated and met with great advice and assistance.
Thorne Group are very professional and their attention to detail is amazing and we would have no hesitation in recommending them to anyone else.
Leanne - Gerrand Floorings ltd
Jumping in here as part of the supply family and our experience with TG Homes on the other side … TG Homes process has always been highly regarded in the supply industry as is their respect for their people, clients, worksites and working together with their supply partners for the best possible finish and outcome for their valued clients. This is not something they push every now and then – they operate like this as a standard expectation all day and every day. Our relationship is truly valued for their integrity and is a pleasure to be part of the TG Homes package and client journey.
We bought our Thorn Built home 3 years ago and have loved every aspect of it. The quality of the build and attention to detail really stands out. Friends and family comment on what a lovely home it is as well. We highly recommend. Regards Mocky
Siju & Ashlin
This was our second home and we are so glad we chose Thorne Group. We are absolutely impressed with the whole process, people, build quality, and services. Even amidst the lockdowns and the ups & downs of the difficult times throughout the industry, Thorne Group always had a positive can-do approach, sticked to the timelines and delivered the keys on time. The team have also gone above and beyond to get over all possible hurdles that sometimes comes along with inspections, council consents etc. We so love our home and thanks team for this beaitiful gem.
Thorne Group staff – very professional. Has been great to work with them, would do it again. We have enjoyed watching the design, workmanship and quality in the build. Staff go out of their way to help. Great team.
Andi and Andy
We are now 3/4 of the way through our first ever build.
Having heard of the nightmares some people experience with their builds, we have been blown away with how Thorne Group has consistently meet deadlines, organised materials and contractors. Their communication has been faultless, with any concerns promptly and professionally dealt with. Clare and Aaron, from the outset, have been superb, as has Shane our project manager.
As the build is right next door, we have noticed how much attention to detail has been made with no corners cut. We will genuinely miss the daily interactions with Shane and builders Roly and Jesse.
We haven’t even finished yet but would love to do it again. Thorne Group will be at the top of the list!
We have bought a Thorne Group Home and absolutely love everything about it. The design, workmanship and quality fittings were what sold the house for us.
If we ever need to we would purchase or have built another Thorne Home.
All the best for the awards. Graham Mauchline.
The Thorne Group and their partners exemplify professionalism and excellence. Family values of respect, reliability, courtesy and trustworthiness hold them steadfast in the building industry backed by many awards and let’s not forget awarded collaborations – happily work with them again they are an organisation we have confidence in! Keep up the modesty and humility and continue to be the best! Hick – Pengary property