Our Quality

We are fastidious about quality, which is one of the many reasons word-of-mouth has built our business. Irrespective of budget or scope, we never compromise. We have one project manager and one lead builder working on your home, which is surprisingly unique in this industry. We don't outsource aspects of the build to different builders. We believe having a dedicated team on your home from start to finish creates a passion and sense of pride in workmanship from each individual who works on your home.

We have achieved a reputation for outstanding quality, often going above and beyond to achieve exceptional results, which has been recognised in the Registered Master Builders’ House of the Year competition. We have accomplished this by fastidiously honing our procedures throughout the entire build process. In a number of instances, our best practice processes are unique to Thorne Group. This includes the way we box up the floors through to the finishes touches on the home. It’s an accumulation of dedication, perseverance and years of collective experience. We invite you to discuss these specific ‘best in industry’ processes with our directors.

 

We are thrilled and excited that all three of our entries into this year’s Registered Master Builders House of the year received gold awards. This translates to the quality being 80% above the industry standard. Furthermore, two of our homes made the coveted ‘Top 100 homes in the country’ list.

Working with the best in the business

Over the years we have established amazing relationships with our suppliers. Regardless of budget, we ensure the very best people are working on your job, some who work exclusively for Thorne Group.

We have rigorous review processes that consistently assess our sub-contractors to ensure they’re working within our very strict quality control parameters. This means you have the assurance that only people who are experts in their respective areas are working on your home. Each one shares our values and commitment to fastidious quality. There is a huge difference in the quality of workmanship within the market – quite simply, we only work with the best.

World-class management system

Thorne Group uses a world-class project management system that provides each client with their own customised webpage with a secure login. Within this, clients can stay updated on the status of their home, throughout the full development process.

This includes:

  • regular logs from the project manager

  • comprehensive build schedule from dig out to move-in day

  • to-do lists and meeting minutes

  • regular photos of the house build

  • access to relevant documents including build contract, selections, contracts, guarantees, and warranties

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Unit 4, 3 Newton Street, Mount Maunganui

Postal:  PO Box 4352 Mount Maunganui 3149

Email: clare@thornegroup.co.nz

Or Call 0800716129

Click HERE to view our PRIVACY STATEMENT

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